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Consumer Services

Consumer Protection

Aging, Senior Assistance and Elder Abuse Hotline
(800) 252-8966
www.state.il.us/aging

Chicago Better Business Bureau
(312) 832-0500
www.chicago.bbb.org
Hours: Monday-Friday: 8 a.m.-5 p.m.

Consumer Product Safety Commission
Bethesda, MD 20814
(800) 638-2772
www.cpsc.gov

DBR Chamber of Commerce
405 Lake Cook Rd., Suite A 201, Deerfield
945-4660 • Fax: 715-9129
www.dbrchamber.com
Hours: Monday-Thursday: 9 a.m. to 4:30 p.m. Friday: 9 a.m. to 1 p.m.

Food and Drug Administration (FDA)
(888) 463-6332
Complaints/Inquiries
(312) 353-7840
www.fda.gov

Illinois Attorney General’s Office & Consumer Fraud
100 W. Randolph St., 12th Floor
Chicago 60601
(312) 814-3000
Toll Free (IL): (800) 386-5438
Toll Free (Spanish): (866) 310-8398
TTY (Toll Free IL): (800) 964-3013
Springfield Toll-free: (800) 243-0618
Senior Citizens Consumer Fraud: (800) 243-5377
www.illinoisattorneygeneral.gov

Illinois Commerce Commission Consumer Protection Bureau
Consumer Complaints: (800) 524-0795
IL Commerce Commission: (312) 814-2850

Illinois Department of Human Services
(800) 843-6154
www.dhs.state.il.us

Illinois Department of Insurance
(866) 445-5364
insurance.illinois.gov

Illinois Department of Revenue
(800) 732-8866
www.revenue.state.il.us

IL Retail Merchants Association (IRMA)
19 S. La Salle, Ste. 300
Chicago 60603
(312) 726-4600
800-572-5044
www.irma.org

Job Center of Lake County Illinois
377-3450
www.lakecountyjobcenter.com

Lake County Health Services
(Information Administration)

3010 Grand Ave., Waukegan 60085
377-8000
health.lakecountyil.gov

Mail Fraud Hotline
(877) 876-2455
www.uspsoig.gov

Medicare/Medicard Hotline
(800) 633-4227
www.medicare.gov

National Runaway Switchboard
(773) 880-9860
Toll Free: (800) RUNAWAY
(800) 786-2929
1800runaway.org

Pads Crisis Services
689-4357
www.padslakecounty.org

Poison Control Centers
(800) 222-1222
www.aapcc.org

Social Security
(800) 772-1213
www.ssa.gov

Consumer Information

Secretary of State Driver’s License Division
Deerfield Park Plaza, 405 Lake Cook Rd.
Deerfield, IL 60015
(800) 252-8980
(312) 793-1010
www.cyberdriveillinois.com
Hours: Monday, Tuesday, Thursday and Friday: 8:30 to 5 p.m.
Wednesday, 8:30 to 5:30 p.m.
Closed Saturday and Sunday

Illinois Emissions Control
580 Bond St., Lincolnshire
(800) 382-7933
www.epa.state.il.us/air/vim

Publications

Chicago Tribune
For Delivery: (800) 874-2863
www.chicagotribune.com

Daily Herald
For Mail Service: 427-4333
www.dailyherald.com

make it better
256-4642
makeitbetter.net

Post Office – Zip Code 60015

707 Osterman Ave.
Window service is provided.
Postmaster: Frederick C. Johnson
(800) 275-8777
Local: 945-0293
www.usps.com
Hours: Monday-Friday: 8:30 a.m. to 6 p.m.; Saturday: 8:30 a.m. to 2 p.m. Lobby hours: The lobby is open 24 hours, seven days a week

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