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Coral Springs is managed by a city manager, allowing citizens to elect a five-member city commission.

It is the culture of the city’s organization to put customers first, and as a result, the city received a 91.7 percent customer satisfaction rating this past year. From residents’ annual input, city staff develops a strategic plan for the following fiscal year. Specific initiatives are later developed in response to the priorities identified in the strategic plan.

The Coral Springs Police Department, accredited at both the national and state levels, has approximately 200 sworn officers and an additional 99 civilians throughout the organization. The department works with the community in a variety of ways—from establishing a Community Assisted Patrol Team to holding free self-defense classes each month. Coral Springs was recently named the 17th safest city in the country by Morgan Quinto Press.

The Coral Springs Fire Department provides premier service to residents and is continuously searching for ways to improve, through training and by obtaining the best equipment and personnel. The department reaches out by training volunteers to be part of Community Emergency Response Team (CERT), a program where volunteers learn CPR, first aid and basic disaster management.

The fire department also serves neighboring cities and is part of the Urban Search and Rescue Team. When Hurricane Katrina destroyed parts of Louisiana, a few emergency responders from Coral Springs were deployed to Gulfport, Mississippi to assist local emergency response teams. Coral Springs is now more prepared than ever should an emergency occur.

In 2005, the county opened the Northwest Coral Springs Family Success Center, making it convenient for residents living in Coral Springs and surrounding cities to access their services. The center is a one-stop shop of social services information, referrals and services to assist individuals and families in setting goals, learning skills and accessing the services they need to build a stronger, healthier and self-sufficient family.

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